Dashboard Page

3 minute read Last updated on March 14, 2024

The Dashboard page displays an overview of the security statuses of the devices in your tenant. At a glance, you can view the following:

  • A list of alerts and incidents.

  • The overall security status of your fleet of devices.

  • The security status of individual devices in your fleet.

In addition, the Dashboard page includes several clickable options that provide direct access to additional security information on your tenant devices.

The Dashboard page appears in the following illustration:

The Dashboard page consists of the following areas of information:

Fleet Status

This panel displays a donut graph for each of Shield Guard’s security statuses. Each time Shield Guard performs a security assessment on a device (as determined by the heartbeat sync frequency specified for the security policy), a security status is assigned to the device based on the assessment. The donut graphs show the percentage of devices in the tenant that were assigned that status in Shield Guard’s most recent security assessment. If you hover your pointer over a donut graph, a brief description of the security status displays.

Note: If you select a donut graph, the Device Status table updates to display the devices with that status.

Fleet Status at a Glance

This panel displays a bar graph for each of Shield Guard’s security statuses. Each time Shield Guard performs a security assessment on a device (as determined by the heartbeat sync frequency specified for the security policy), a security status is assigned to the device based on the assessment. The bar graphs show the number of devices in the tenant that were assigned that status in Shield Guard’s most recent security assessment. If you hover your pointer over a bar, the actual number of devices with that status displays.

Note: If you select “Fleet Status at a Glance”, the Reports page appears showing a pre-filtered report of device status changes in the last 30 days.

Alerts & Incidents

This panel lists alerts generated by security policy assessments. The following information displays:

  • Alert type - For example, device alerts or user alerts.

  • Date and time of incident - The number of days that have elapsed since the incident occurred. If you hover the pointer over this display, the actual date and time appear.

  • Description of the alert - Additional information on the alert. For example, device alerts include the device name and serial number as well as whether the device passed the security assessment performed on the day indicated.

Device Status

This table lists the current security status of all devices in the tenant. For Not Secure devices, the Duration Not Secured column lists the date on which the device was assessed as Not Secure. The table header includes a dropdown menu, via which you can filter the table to display a selected status.

Note: If you select a row in the table, the Logs page appears where you can view the log event that initiated the status change for the device.

Remediating Not-Secure Devices

Most Shield Guard settings include an auto remediation option, via which Shield Guard can bring a setting into compliance without human intervention. If the device does not support auto-remediation for the setting, or auto-remediation fails to bring the setting into compliance, you will likely need to access the device and manually update the setting.

To bring “Offline” devices “online” (for example, devices that are powered off or “asleep”), you must manually power-on or awaken the device to bring it online for Shield Guard to monitor.

Occasionally, you may need to adjust your Shield Guard policy settings to address a failed assessment. However, over time, most of your remedial action will occur at the device and less on the Shield Guard Policies page.