Shield Guard Tenants

2 minute read Last updated on March 06, 2023

The purchase and activation of a Shield Guard Service license plan creates a Shield Guard tenant. The tenant:

  • Provides user access to the Admin area of the Shield Guard portal, where remote management of device security is conducted. Only authorized users can access a tenant and the functionality in the Admin area.

  • Stores the data collected by Shield Guard - data generated by the users, devices, and policies that have been added to the tenant. All collected data is protected within the tenant, with access restricted to authorized users.

Note: Once you activate your Shield Guard license, you can view information on your license plan via the Licensing page on the Shield Guard portal.

Shield Guard tenants consist of the following:

  • Devices - MarketPlace-authorized devices added to a Shield Guard tenant.

  • Policies - Sets of device security check parameters. Each policy contains settings that correspond to the security settings available for supported Konica Minolta MFPs (multi-function peripheral devices) and SFPs (single-function peripheral devices).

  • Users - Members of the Shield Guard tenant. A member’s role determines their access privileges in the portal.

See Also: Elements of a Tenant

Multiple Tenancies

The vast majority of organizations using Shield Guard will require only one tenant to manage the security of their MarketPlace devices. However, if you purchase and activate multiple licenses, each tenant created is added to your portal. When you login to the Admin area, the Select a Group page appears where you can select a tenant to view and edit. Once in the Admin area, you can change to another tenant using the Shield Guard Tenant button. Only one tenant can be open at a time.